Terms and Conditions

1. Scope

These General Terms and Conditions (“T&C”) govern the use of the website 4ndres.com and the purchase of products offered by 4ndres Art+Design (hereinafter “we”, “us”, “our”).

By accessing our site or placing an order, you agree to these T&C.

Swiss law applies, specifically the Code of Obligations (CO) and the Federal Act on Data Protection (FADP).

2. Eligibility

To make a purchase on our site, you must:

  • Be at least 18 years old.

  • Be legally capable of entering into binding contracts under Swiss law.

3. Product Information

We strive to provide accurate product descriptions, images, availability, and pricing.

However, errors may occur.

We reserve the right to correct any inaccuracies or update information at any time without prior notice.

4. Prices and Taxes

All prices are listed in Swiss Francs (CHF) and include Swiss VAT (if applicable).

We reserve the right to change prices at any time, but the price charged will be the one displayed at the time of your order.

5. Orders and Contract Formation

An order placed via our site constitutes a binding offer.

A contract is formed when you receive an order confirmation email.

We reserve the right to refuse orders for the following reasons:

  • Insufficient stock.

  • Inaccurate information or pricing.

  • Suspicion of fraud or misuse.

6. Payment Methods

We accept the following payment methods:

  • Credit cards (Visa, Mastercard, Amex).

  • TWINT.

    Payment must be made at the time of checkout unless otherwise stated.

7. Shipping and Delivery

We ship worldwide.

Estimated delivery times:

  • Switzerland: 5 business days.

  • International: 10 business days.

    Delays caused by third parties (postal services, customs, etc.) are beyond our control.

    Risk is transferred to the customer upon handover to the carrier, unless mandatory legal provisions state otherwise.

8. Right of Withdrawal / Return Policy

Under Swiss law, consumers do not automatically benefit from a right of withdrawal for online purchases. However, we voluntarily offer the following return policy:

  • Returns accepted within 3 days of receipt.

  • Only if the product(s) are unused, undamaged, and in their original packaging.

    Return Fees:

  • Borne by the customer.

    Refunds will be processed within 10 days of receipt and inspection of the returned products.

9. Defects and Warranty

Your rights under the Swiss Code of Obligations (Art. 197 et seq. CO) apply.

If a product is defective:

  • Notify us within 2 days of discovery.

  • Provide photos or proof of the defect.

    We may offer:

  • Repair.

  • Replacement.

  • Partial or full refund.

    Warranty period: 1 year.

    Damage caused by misuse, normal wear and tear, or external factors is not covered.

10. Limitation of Liability

To the maximum extent permitted by Swiss law, we are not liable for:

  • Indirect or consequential damages.

  • Loss of data.

  • Business interruption.

    Our liability for negligence is excluded, except in cases of personal injury or mandatory legal liability.

11. User Accounts

Users may create accounts to track their orders. You are responsible for the confidentiality of your login credentials. We may delete or suspend any account that violates our T&C.

12. Data Protection

We process personal data in accordance with the Federal Act on Data Protection (FADP) and, where applicable, the EU GDPR.

For further details, please consult our Privacy Policy.

13. Intellectual Property

All content on this site—including text, images, logos, and graphics—belongs to us or is licensed to us.

You may not reproduce, distribute, or commercially exploit it without our written permission.

14. Prohibited Use

You agree not to:

  • Use the site for illegal purposes.

  • Disrupt the security or performance of the site.

  • Attempt unauthorized access to our systems.

  • Use automated bots without permission.

15. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or data practices.

16. Amendments to Terms

We may modify these T&C at any time. Updates take effect as soon as they are published on our site.

Your continued use of the site constitutes acceptance of the revised T&C.

17. Governing Law and Jurisdiction

These T&C are governed by Swiss law. The exclusive venue for disputes is 1260 Nyon, Switzerland, unless mandatory consumer protection laws provide otherwise.

18. Contact

For any questions regarding these T&C, please contact us:

4ndres Art+Design

Rte de Saint-Cergue 37

1260 Nyon

Switzerland