Privacy Policy

1. Introduction

This Privacy Policy explains how 4ndres Art+Design (“we”, “us”, “our”) collects, processes, stores, and protects your personal data when you visit 4ndres.com or purchase our products.

We comply with:

  • The Swiss Federal Act on Data Protection (FADP / DSG).

  • The EU General Data Protection Regulation (GDPR), if you are located in the European Union or if we target customers within the EU.

2. Data We Collect

We collect the following categories of personal data:

a. Data you provide

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed via secure third-party providers; we do not store card numbers)

  • Account login credentials

  • Messages you send to us

b. Data collected automatically

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, duration of visit, clicks

  • Cookies and tracking technologies

c. Data from third parties

  • Payment providers

  • Shipping partners

  • Analytics platforms

  • Social media login services (if applicable)

3. Purposes of Processing

We process your data to:

  • Fulfill orders and deliveries.

  • Manage payments.

  • Provide customer support.

  • Create and manage user accounts.

  • Marketing communications (with consent).

  • Fraud detection and security.

  • Website optimization.

  • Comply with Swiss and European legal obligations.

4. Legal Basis for Processing (GDPR-subject users)

  • Contractual performance: Order processing, delivery.

  • Consent: Newsletters, analytical cookies.

  • Legitimate interests: Fraud prevention, service improvement.

  • Legal obligation: Accounting, tax compliance.

5. Cookies and Tracking

We use cookies for:

  • Website functionality.

  • Analytics (e.g., Google Analytics).

  • Remembering your preferences.

  • Marketing and advertising targeting.

    You can manage your preferences through your browser or via our cookie consent banner.

6. Data Sharing

We share your data only with:

  • Payment providers (e.g., Stripe, PayPal, TWINT).

  • Carriers (Swiss Post, DHL, UPS, etc.).

  • IT service providers (hosting, email).

  • Analytics and marketing tools.

  • Legal authorities if required.

    We never sell your personal data.

7. International Transfers

If data is transferred outside of Switzerland or the EU/EEA, we ensure adequate protection through:

  • Adequacy decisions.

  • Standard Contractual Clauses (SCC).

  • Other recognized safeguards.

8. Retention Period

We retain your personal data only for as long as necessary for:

  • Contractual performance.

  • Legal and tax obligations (generally 10 years).

  • Legitimate business interests.

  • Until your request for deletion (where applicable).

9. Your Rights

Under the Swiss FADP:

  • Right to information.

  • Right of access.

  • Right to rectification.

  • Right to deletion.

  • Right to object to processing.

Under the GDPR (if applicable):

  • Right of access.

  • Right to rectification.

  • Right to erasure.

  • Right to restrict processing.

  • Right to data portability.

  • Right to object.

  • Right to withdraw consent.

To exercise your rights, please contact us via our contact page.

10. Security Measures

We implement technical and organizational measures, including:

  • Encrypted transmission (HTTPS).

  • Access controls.

  • Regular security audits.

  • Secure hosting in Switzerland or the EU.

11. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their data protection practices.

12. Amendments to this Policy

We may modify this Privacy Policy at any time. Updates will be published on this page with the “Last Updated” date.

13. Contact

For any questions regarding data protection:

4ndres Art+Design

Route de Saint-Cergue 37

1260 Nyon

Switzerland