1. Scope
These Terms and Conditions (“Terms”) govern the use of the website 4ndres.com and the purchase of products offered by 4ndres (hereafter “we”, “us”, “our”).
By accessing our website or placing an order, you agree to these Terms.
Swiss law, in particular the Swiss Code of Obligations (CO) and the Federal Act on Data Protection (FADP / DSG), applies.
2. Eligibility
To purchase from our website, you must be:
At least 18 years old, and
Legally capable of entering into binding contracts under Swiss law.
3. Product Information
We make every effort to display accurate product descriptions, images, availability, and pricing.
However, errors may occur.
We reserve the right to correct inaccuracies or update information at any time without prior notice.
4. Prices & Taxes
All prices are shown in Swiss Francs (CHF) and include Swiss VAT (if applicable).
We reserve the right to change prices at any time, but the price charged will be the one displayed at the time of your order.
5. Orders & Contract Formation
An order placed through our website constitutes a binding offer.
A contract is formed when you receive an order confirmation email.
We reserve the right to refuse orders for reasons including:
Insufficient stock
Inaccurate pricing or product information
Suspicion of fraud or improper use
6. Payment Methods
We accept the following payment methods:
[Select all that apply]
Credit cards (Visa, Mastercard, Amex)
TWINT
Payment must be completed at checkout unless otherwise specified.
7. Shipping & Delivery
We ship to addresses worldwide.
Estimated delivery times:
Switzerland: 5 business days
International : 10 business days
Shipping delays caused by third parties (postal services, customs, etc.) are outside our control.
Risk passes to the customer upon handover to the carrier unless mandatory law dictates otherwise.
8. Right of Withdrawal / Return Policy
Under Swiss law, consumers do not have an automatic statutory right of withdrawal for online purchases.
However, we voluntarily offer the following return policy:
Returns accepted within 3 days of receipt
Products must be unused, undamaged, and in original packaging
Some items are non-returnable for hygiene or safety reasons (e.g., cosmetics, food, opened items)
Return shipping costs are:
Paid by customer
Refunds will be issued within 10 days after receiving and inspecting the returned goods.
9. Defects & Warranty
Your rights under the Swiss Code of Obligations (Art. 197 ff. CO) apply.
If a product is defective:
Notify us within 2 days after discovery
Provide photos or evidence of the defect
We may offer:
Repair
Replacement
Partial or full refund
Warranty period: 1 years
Damage caused by misuse, normal wear and tear, or external factors is not covered.
10. Limitation of Liability
To the maximum extent permitted by Swiss law, we are not liable for:
Indirect or consequential damages
Loss of data
Business interruption
Loss of profits
Our liability for negligence is excluded unless it concerns bodily injury or mandatory statutory liability.
11. User Accounts
Users may create accounts to track orders.
You are responsible for keeping your login credentials secure.
We may delete or suspend accounts that violate our Terms.
12. Data Protection
We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP / DSG) and, if applicable, the EU GDPR.
For full details, please refer to our Privacy Policy.
13. Intellectual Property
All content on this website—including text, images, logos, and graphics—is our property or licensed to us.
You may not reproduce, distribute, or commercially exploit it without our written consent.
14. Prohibited Use
You agree not to:
Use the website for unlawful purposes
Interfere with website security or performance
Attempt to gain unauthorized access to our systems
Use automated bots without permission
15. Third-Party Links
Our website may include links to third-party websites.
We are not responsible for their content or data handling practices.
16. Changes to Terms
We may modify these Terms at any time.
Updates take effect upon posting on our website.
Your continued use constitutes acceptance of the revised Terms.
17. Governing Law & Jurisdiction
These Terms are governed by Swiss law.
The exclusive place of jurisdiction is 1260 Nyon Switzerland, unless mandatory consumer law requires otherwise.
18. Contact Information
For questions about these Terms, please contact us:
4ndres
Rte de Saint-Cergue 37
1260 Nyon
Switzerland
