Privacy Policy

1. Introduction

This Privacy Policy explains how 4ndres (“we”, “us”, “our”) collects, processes, stores, and protects your personal data when you visit 4ndres.com or purchase our products.

We comply with:

  • The Swiss Federal Act on Data Protection (FADP / DSG)

  • The EU General Data Protection Regulation (GDPR), if you are located in the European Union or we target EU customers

2. Data We Collect

We collect the following categories of personal data:

a. Data You Provide

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed via secure third-party providers; we do not store card numbers)

  • Account login details

  • Messages you send us

b. Automatically Collected Data

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, time spent, clicks

  • Cookies and tracking technologies

c. Data from Third Parties

  • Payment processors

  • Shipping partners

  • Analytics platforms

  • Social media login services (if applicable)

3. Purpose of Processing

We process your data for:

  • Fulfilling orders and deliveries

  • Managing payments

  • Providing customer support

  • Creating and managing user accounts

  • Marketing communications (with consent)

  • Fraud detection and security

  • Website optimization

  • Legal compliance under Swiss and EU law

4. Legal Basis for Processing (GDPR Users)

  • Contract performance: order processing, delivery

  • Consent: newsletter, analytics cookies

  • Legitimate interests: fraud prevention, service improvement

  • Legal obligation: accounting, tax compliance

5. Cookies & Tracking

We use cookies for:

  • Website functionality

  • Analytics (e.g., Google Analytics)

  • Preferences storage

  • Marketing and retargeting (optional)

You may manage cookie preferences through your browser and our cookie banner.

6. Sharing Your Data

We share data only with:

  • Payment processors (e.g., Stripe, PayPal, TWINT)

  • Shipping companies (Swiss Post, DHL, UPS, etc.)

  • IT service providers (hosting, email)

  • Analytics and marketing tools

  • Legal authorities if required

We never sell personal data.

7. International Transfers

If data is transferred outside Switzerland or the EU/EEA, we ensure adequate protection through:

  • Adequacy decisions

  • Standard contractual clauses (SCCs)

  • Other recognized safeguards

8. Data Retention

We store your personal data only as long as needed for:

  • Contract execution

  • Legal and tax obligations (usually 10 years)

  • Legitimate business purposes

  • Until you request deletion (where applicable)

9. Your Rights

Under Swiss FADP:

  • Right to information

  • Right to access

  • Right to correction

  • Right to deletion

  • Right to object to processing

Under GDPR (if applicable):

  • Right to access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Right to withdraw consent

Contact us at [Email] to exercise your rights.

10. Security Measures

We implement technical and organizational measures including:

  • Encrypted transmission (HTTPS)

  • Access controls

  • Regular security audits

  • Secure hosting within Switzerland or the EU

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

12. Changes to this Policy

We may modify this Privacy Policy at any time. Updates will be posted on this page with the “Last updated” date.

13. Contact

For questions about data protection:

4ndres

Route de Saint-Cergue 37

1260 Nyon

Switzerland